EULA (Game)
EULA (Game)
END USER LICENSE AGREEMENT (EULA)
BATTLE LIFE ONLINE
Last Updated: July 10, 2026
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TABLE OF CONTENTS
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1. Provider and Scope
2. Definitions
3. Contract Formation and Eligibility
4. Right of Withdrawal (EU Consumers)
5. License Grant
6. License Limitations
7. Ownership and Intellectual Property
8. Online Services and Availability
9. Steam Platform and Marketplace
10. Feedback
11. User Conduct and Communication
12. Monitoring and Enforcement
13. Privacy and Data Protection
14. Warranty
15. Limitation of Liability
16. Term and Termination
17. Modifications to this EULA
18. Dispute Resolution
19. Governing Law and Jurisdiction
20. General Provisions
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1. PROVIDER AND SCOPE
This End User License Agreement ("EULA" or "Agreement") is entered into between:
Matthias Gechter
c/o IP-Management #21243
Ludwig-Erhard-Str. 18
20459 Hamburg
Germany
Email: support@battlelifeonline.com
Website: https://www.battlelifeonline.com
(hereinafter "Provider," "we," or "us")
and you as the user (hereinafter "User" or "you").
This EULA governs your use of the free-to-play game "Battle Life Online," including all updates and related online services (hereinafter "Software" or "Game").
The Game is available exclusively through Steam. By using the Game, you also agree to Steam's Subscriber Agreement and Privacy Policy.
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2. DEFINITIONS
2.1 "Account" means your Steam account through which you access the Game. Upon first launch, a game account linked to your Steam ID is created automatically; no separate registration credentials (such as an email address or password) are required. Your game progress and in-game data are linked to this game account.
2.2 "BLO Keys" means virtual keys available for purchase through Steam, used to unlock items obtained via the Steam Community Market.
2.3 "Intellectual Property Rights" means all copyrights, trademarks, trade secrets, patents, designs, characters, artwork, sound effects, code, and other intellectual property in the Game.
2.4 "Steam" means the digital distribution platform operated by Valve Corporation.
2.5 "Steam Community Market" means Steam's marketplace where users can buy and sell in-game items using Steam Wallet funds.
2.6 "Updates" means all patches, fixes, modifications, and content updates to the Game.
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3. CONTRACT FORMATION AND ELIGIBILITY
3.1 This Agreement becomes effective when you first launch the Game or accept this EULA, whichever occurs first. Upon first launch, your game account is created automatically as described in Section 2.1.
3.2 The Game is rated for ages 16 and above. By using the Game, you confirm that you are at least 16 years old or have parental consent.
3.3 Age verification is handled by Steam in accordance with their policies. We rely on Steam's age-gating mechanisms.
3.4 You are responsible for all activities conducted through your Account.
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4. RIGHT OF WITHDRAWAL (EU CONSUMERS)
WITHDRAWAL POLICY
If you are a consumer residing in the European Union, you generally have the right to withdraw from digital content contracts within fourteen days.
However, since the Game is free-to-play and all purchases (including BLO Keys) are processed entirely through Steam, withdrawal rights for any purchases are governed by Steam's refund policy.
For Steam's refund policy, see: https://store.steampowered.com/steam_refunds
If you believe you are entitled to a refund for any purchase, please contact Steam Support directly.
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5. LICENSE GRANT
5.1 We grant you a limited, non-exclusive, non-transferable, revocable license to use the Game for your personal, non-commercial entertainment.
5.2 The Game is licensed, not sold. All rights not expressly granted remain with us.
5.3 This license is conditional on your compliance with this EULA and Steam's Subscriber Agreement.
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6. LICENSE LIMITATIONS
You may not:
6.1 copy, distribute, or sublicense the Game;
6.2 reverse engineer, decompile, or disassemble the Game, except as permitted by applicable law (Sections 69d, 69e German Copyright Act) for interoperability purposes;
6.3 create or use cheats, hacks, bots, or exploits;
6.4 modify the Game or create derivative works;
6.5 use the Game for commercial purposes without our written consent;
6.6 interfere with game servers or other players' enjoyment;
6.7 circumvent any technical protection measures;
6.8 access the Game through unauthorized third-party software.
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7. OWNERSHIP AND INTELLECTUAL PROPERTY
7.1 All Intellectual Property Rights in the Game are owned by Matthias Gechter or our licensors.
7.2 The Game is protected by German and international copyright law.
7.3 In-game items (including those traded on the Steam Community Market) are licensed digital content. You do not own these items; you hold a license to use them within the Game subject to this EULA and Steam's terms.
7.4 We may suspend or terminate your access to the Game and associated items for violations of this EULA, subject to the procedures in Section 12.
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8. ONLINE SERVICES AND AVAILABILITY
8.1 The Game requires an internet connection and Steam.
8.2 We strive for high availability but do not guarantee uninterrupted access. Temporary unavailability for maintenance or updates does not constitute a defect.
8.3 We reserve the right to discontinue the Game or its online services. If we permanently discontinue the Game:
(a) we will provide at least 90 days prior notice;
(b) the Game will remain playable during the notice period where technically feasible.
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9. STEAM PLATFORM AND MARKETPLACE
9.1 The Game is distributed exclusively through Steam. Steam's Subscriber Agreement applies in addition to this EULA.
9.2 BLO KEYS: BLO Keys are purchased through Steam using Steam Wallet funds. All payment processing, refunds, and related customer service are handled by Steam.
9.3 STEAM COMMUNITY MARKET: Players may buy and sell in-game items through the Steam Community Market. These transactions are governed entirely by Steam's terms. We do not process payments and are not responsible for marketplace transactions.
9.4 PRICING: All prices for BLO Keys and marketplace items are displayed in your local currency through Steam, inclusive of applicable taxes as determined by Steam.
9.5 We are not responsible for Steam's availability, policies, or any disputes arising from Steam transactions. For payment issues, contact Steam Support.
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10. FEEDBACK
10.1 The Game includes an in-game feedback tracker through which you can report bugs and submit suggestions.
10.2 By submitting feedback, you grant us a non-exclusive, worldwide, royalty-free, perpetual license to use, reproduce, modify, and implement your feedback for the development and improvement of the Game, without any obligation of compensation, attribution, or confidentiality.
10.3 Do not include personal data of third parties or confidential information in feedback submissions.
10.4 We are under no obligation to implement, respond to, or retain any feedback.
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11. USER CONDUCT AND COMMUNICATION
11.1 The Game includes text chat and voice chat features. When using these features, you agree not to:
(a) harass, threaten, or abuse other players;
(b) use hate speech or discriminatory language based on race, ethnicity, religion, gender, sexual orientation, disability, or age;
(c) share illegal, obscene, or harmful content;
(d) spam, advertise, or solicit;
(e) impersonate others or spread misinformation;
(f) share personal information of others without consent;
(g) engage in or promote illegal activities;
(h) disrupt gameplay or intentionally ruin others' experience.
11.2 CHARACTER AND DISPLAY NAMES: You may not use names that are offensive, discriminatory, misleading, impersonate others, or infringe third-party rights. We reserve the right to rename characters or display names violating this provision.
11.3 Voice and text communications may be reported by other players. We do not actively monitor or record communications but may investigate reports.
11.4 You are responsible for all communications made through your Account.
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12. MONITORING AND ENFORCEMENT
12.1 We may monitor gameplay for cheating, exploits, and violations of this EULA.
12.2 For violations, we may take the following actions:
(a) Warning: For minor or first-time offenses.
(b) Temporary suspension: Up to 30 days for repeated or moderate violations.
(c) Permanent ban: For serious violations including cheating, hacking, or severe harassment.
12.3 Before permanent bans (except for clear cheating/hacking detected by anti-cheat systems), we will:
(a) notify you of the violation via in-game notification or Steam;
(b) provide an opportunity to respond within 14 days.
12.4 You may appeal enforcement decisions by contacting support@battlelifeonline.com within 30 days.
12.5 We may cooperate with law enforcement when required by law.
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13. PRIVACY AND DATA PROTECTION
13.1 We process personal data in accordance with the General Data Protection Regulation (GDPR).
13.2 DATA WE COLLECT:
(a) Steam ID: to identify your Account and link your game progress;
(b) Gameplay data: in-game progress, statistics, virtual items, in-game currency balances, and similar data linked to your Steam ID;
(c) IP address: temporarily processed when you connect to game servers, for security and anti-cheat purposes. Server logs are retained for a maximum of 30 days;
(d) Feedback submissions: content you submit via the in-game feedback tracker.
13.3 INFRASTRUCTURE AND DATA LOCATION: Gameplay data and feedback are stored on Amazon Web Services (AWS) infrastructure in the European Union (Frankfurt, Germany). Game servers are additionally operated on AWS infrastructure in the United States (US East, Virginia). Transfers of personal data to the USA are safeguarded by appropriate measures pursuant to Art. 46 GDPR (Standard Contractual Clauses) and, where applicable, the EU-U.S. Data Privacy Framework.
13.4 We do not record voice chat or text chat content. Chat content is only reviewed if specifically reported by users for investigation.
13.5 Steam collects additional data according to their Privacy Policy: https://store.steampowered.com/privacy_agreement
13.6 YOUR RIGHTS: Under GDPR, you have the right to:
(a) access your personal data;
(b) request correction or deletion;
(c) restrict or object to processing;
(d) data portability;
(e) lodge a complaint with a supervisory authority.
To exercise these rights, contact: support@battlelifeonline.com
13.7 For detailed information, see our Privacy Policy at: https://www.battlelifeonline.com/privacy
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14. WARRANTY
14.1 Statutory warranty rights apply. For EU consumers, the warranty period for digital content is two years from download, in accordance with Directive (EU) 2019/770.
14.2 The Game is provided in a functional state at the time of download. We will provide updates to maintain conformity during the warranty period.
14.3 In case of defects, you are entitled to:
(a) cure (update or fix) within a reasonable time;
(b) if cure fails, termination of the license.
14.4 Since the Game is free-to-play, price reduction is not applicable to the base game. For purchased BLO Keys, Steam's refund policy applies.
14.5 Temporary server unavailability, balance changes, or removal of game features do not constitute defects unless they render the Game fundamentally unplayable.
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15. LIMITATION OF LIABILITY
15.1 UNLIMITED LIABILITY: We are fully liable for:
(a) damages caused by intent or gross negligence;
(b) injury to life, body, or health;
(c) liability under the German Product Liability Act;
(d) fraudulent misrepresentation.
15.2 LIMITED LIABILITY: For simple negligence, we are liable only for breach of material contractual obligations essential to the Agreement, limited to foreseeable, typical damages.
15.3 Since the Game is free-to-play, our liability for the base game is limited to making the Game available. For purchased BLO Keys, liability is limited to the purchase price.
15.4 We are not liable for:
(a) loss of in-game items or progress due to your actions or Account termination for EULA violations;
(b) Steam platform issues, outages, or policy changes;
(c) third-party conduct, including other players' behavior;
(d) data loss that could have been prevented by reasonable backups on your part.
15.5 These limitations do not affect your statutory rights as a consumer.
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16. TERM AND TERMINATION
16.1 This Agreement is effective until terminated.
16.2 YOUR TERMINATION: You may stop using the Game at any time. You may request deletion of your game account and associated game data at any time by contacting support@battlelifeonline.com. Deletion is carried out in accordance with our Privacy Policy.
16.3 OUR TERMINATION:
(a) For serious violations (cheating, hacking, illegal activity): Immediate termination.
(b) For other violations: Termination after warning and opportunity to respond per Section 12.
(c) Discontinuation of the Game: Per Section 8.3.
16.4 EFFECTS OF TERMINATION:
(a) Your license to use the Game ends.
(b) Access to your game account, in-game items, and game progress is lost. Items in your Steam inventory remain subject to Steam's policies.
(c) You may request deletion of your personal data.
16.5 Sections 7, 10.2, 13, 15, 18, 19, and 20 survive termination.
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17. MODIFICATIONS TO THIS EULA
17.1 We may modify this EULA for:
(a) legal or regulatory changes;
(b) security reasons;
(c) new features or services;
(d) clarification of existing terms.
17.2 Material changes will be communicated at least 30 days in advance via:
(a) in-game notification; or
(b) Steam announcement.
17.3 If you do not agree to material changes, you may stop using the Game. Continued use after the effective date constitutes acceptance.
17.4 Non-material changes (e.g., typo corrections) take effect immediately upon posting.
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18. DISPUTE RESOLUTION
18.1 CONTACT US FIRST: Please contact support@battlelifeonline.com before initiating formal proceedings. We will respond within 14 days.
18.2 We are neither obligated nor willing to participate in dispute resolution proceedings before a consumer arbitration board (information pursuant to Section 36 of the German Consumer Dispute Resolution Act - VSBG).
18.3 Your right to seek legal remedies remains unaffected.
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19. GOVERNING LAW AND JURISDICTION
19.1 This Agreement is governed by German law, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).
19.2 If you are an EU consumer, you additionally benefit from mandatory consumer protection laws of your country of residence where more favorable.
19.3 For legal disputes, you may bring claims in courts at your place of residence or in Hamburg, Germany. We may only bring claims against you at your place of residence.
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20. GENERAL PROVISIONS
20.1 SEVERABILITY: If any provision is invalid, the remaining provisions remain in effect.
20.2 ENTIRE AGREEMENT: This EULA and our Privacy Policy constitute the entire agreement regarding the Game between you and us. Steam's terms apply additionally.
20.3 NO WAIVER: Failure to enforce a provision does not waive our right to enforce it later.
20.4 ASSIGNMENT: You may not assign this Agreement. We may assign it to a successor or affiliate.
20.5 FORCE MAJEURE: We are not liable for failures beyond our reasonable control, including natural disasters, war, pandemics, or third-party service failures.
20.6 NOTICES: We may send notices via in-game notification or Steam announcement. Notices to us: support@battlelifeonline.com.
20.7 LANGUAGE: In case of discrepancies between translations, the English version prevails.
20.8 CONTACT:
Email: support@battlelifeonline.com
Website: https://www.battlelifeonline.com
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